Privacy Policy

Introduction

At CS Gaming Hub ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Website") or make purchases from us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or provide us with your personal information.

Information We Collect

We collect several types of information from and about users of our Website, including:

Personal Identifiable Information

• Contact information: Name, email address, mailing address, phone number
• Billing information: Credit card details, billing address (note that we do not store complete credit card information on our servers)
• Account information: Username, password (encrypted)
• Order information: Products purchased, order history, shipping preferences

Non-Personal Identifiable Information

• Usage data: Pages visited, time spent on pages, referring website addresses
• Device information: IP address, browser type, operating system, device type
• Location data: General geographic location based on IP address

How We Collect Information

We collect information from you in the following ways:

• Direct interactions: When you create an account, place an order, contact us, or subscribe to our newsletter
• Automated technologies: As you navigate through our Website, we may use cookies, web beacons, and other tracking technologies
• Third parties: We may receive information about you from third-party service providers, such as payment processors and analytics providers

How We Use Your Information

We use your information for various purposes, including to:

• Process and fulfill your orders, including shipping and delivery
• Create and manage your account
• Provide customer support and respond to inquiries
• Send transactional emails, such as order confirmations and shipping updates
• Send marketing communications (with your consent)
• Personalize your shopping experience
• Improve our Website, products, and services
• Analyze usage patterns and conduct research
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

Disclosure of Your Information

We may share your personal information with:

• Service providers: Third parties that help us operate our business, such as payment processors, shipping carriers, and email service providers
• Business partners: Trusted partners who assist us in offering products and services
• Legal authorities: When required by law or to protect our rights or the safety of others
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at privacy@csgaminghub.com.

Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your account and purchases.

Cookie Policy

Cookies are small files placed on your device that enable us to enhance your experience on our Website. We use the following types of cookies:

Essential Cookies

These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Analytical/Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the site.

Functionality Cookies

These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Targeting/Advertising Cookies

These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.

Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology.

However, the transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our Website. Any transmission of personal information is at your own risk.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Website prior to the change becoming effective. The date the Privacy Policy was last revised is identified at the top of the page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CS Gaming Hub
Flat 15o Mohammed Estates
Elizabethborough, SG18 0HL
Email: privacy@csgaminghub.com
Phone: +449716359346